Our People

Our people are our greatest asset.

Our Team at CC33

We have a team of  over 400 based at our flagship site in Sheffield as well as a home ‘hub’ solution and our newest South Africa offering in Cape Town. We work in a way that helps our team thrive – by investing time into supporting and encouraging them develop their skills to the highest potential. 

People Promises

Our people are our most important asset here at CC33…that is why we all worked closely together to come up with our set of ‘People promises’. A set of values that really  that really drive home our ethos with our Clients, customers and colleagues. 

Being proud, saying thank you, being supportive, listening, doing the right thing as well as explaining why we do things are all things that are at the heart of our CC33 family…

It is simple, we want to be the Employer of choice in Sheffield.

That’s why we have developed, what we believe to be, a market leading reward package for our CC33 family. As well as a competitive salary and bonus scheme  we also include:

  • Free Sky TV
  • Free mobile Sim card
  • Free Gym and Leisure pass
  • Free Breakfast club
  • 10% off various eateries local to the Contact Centre

We believe that when you’re happy outside of work, you’re happy inside of work.

In addition We’re also committed to encouraging our team to thrive in their interests outside work. Whatever their out-of-work passion, we want to support it, so we invest in their passions to really make a difference to their lives – we call it ‘be yourself for a living’.

70% of our Managers have been promoted internally!

We like to focus on encouraging the strengths of each individual team member, and we believe that this is achieved through having a smaller team of agents assigned to each Team Leader. Having a closer level of 1-1 attention with a manager both encourages closer communication and aids the agent’s development and performance, should they want to progress further within the company.

At CC33, we’re firm believers in rewarding our CC33 family. Every month, we offer fantastic incentives to our highest-achieving employees.